About us

CCFLwarehouse is owned and operated by Plazmo Industries Inc. Plazmo Industries Inc. has been providing premium CCFL lamps for the most demanding of applications for the last 10 years. We strive to be the most comprehensive, relevant online resource for CCFL backlights in the industry. Please feel free to contact us at anytime regarding your specific needs.

Contact us

Our contact information

By email:
For all general inquiries including questions about orders, technical issues, selecting the correct lamp, tracking and all other general questions please email:
customerservice@ccflwarehouse.com

For Wholesale Inquiries please email:
sales@ccflwarehouse.com

By standard mail:
Plazmo Industries Inc.
7735 S. 134th Street Suite 101
Omaha, NE, 68138

By phone:
(402) 330-2222 (between 9 a.m. and 5 p.m. CST)
customerservice@ccflwarehouse.com

Shipping Information

We make every attempt to ship your order the same day in which the order was placed as long as orders are in by 2:00pm CST. In the rare occurrance that a product is unavailable to ship you will be notified via e-mail in a prompt and timely manner.

We offer all UPS services for domestic shipments as well as USPS sevices for Domestic and International shipments.

Fed Ex shipments submited after 12p.m. CST will be shipped the following day.

For all domestic shipments (here in the US), we offer a wide array of shipping options from UPS which all include up to the minute tracking as well as automated tracking notification and insurance.

We charge actual UPS rates which will vary dependant on your location. Upon checkout you will be given exact pricing on all UPS shipment methods before your transaction is processed for the following methods:

Next Day Air, 2nd Day Air, 3rd Day and Ground Shipments. :

UPS shipments submited after 3p.m. CST will be shipped the following day.

For all International orders (outside the US) we offer USPS International Priority and International First Class.

USPS International Priority has a set rate of $45.95 USPS International Priority does have a tracking feature.

USPS International First Class has a set rate of $15.95. USPS International does not incude tracking.

Specified USPS delivery dates are usual, but not guaranteed.

Canadian customers can also select standard USPS first class mail for $12.95.

Second Party Billing

For our established business customers we can bill your existing shipping account . We are limited to the three major carriers, UPS, FedEx, and DHL.

If your order is placed through our website please include your shipping account number, zip code associated with account, and method of shipping that you would like to use in the message section upon checkout.

Our order processing team will modify the order and delete any shipping charges and bill the shipping to your provided shipping account number. Please note that shipments typically ship the day AFTER the order is placed

Return Policy

Return Information
Damaged During Shipment / Lost in shipment	Although extensive efforts are in place to minimize the potential of damaged shipments, on rare occasion, accidental breakage from shipment mishandling by the carrier do occur. In these instances we do require immediate notification not to exceed 14 days. Upon notification, we will process the claim with the respective carrier and immediately resend the original order or portion of the order that was damaged so that delays are kept to a minimum. We do ask that you keep the damaged order and packaging for 30 days in the instance that the carrier might wish to pick it up for damage verification. Orders shipped by USPS can become lost. Lost shipments will be resent upon customer request after the customer has already unsuccessfully contacted their postoffice about the shipment. A shipment will be considered lost no earlier than: 2 weeks for domestic shipments. 4 weeks for international priority shipments. 7 weeks for international first class or USPS Canada shipments.
Order Refunds	We offer refunds for a period of 30 days from the time of original purchase. The product in its new, unused, unbroken condition must be received at our facility within this 30 day time period. This policy excludes custom and wholesale orders. Wholesale order returns are handled on a case by case basis and a RMA # from our customer service staff will be required to process these types of returns. All order returns will exclude the cost of shipping as these fees are not retrievable from the shipping carrier.
Shipping Refunds	Shipping refunds are only available if an order error occurs as a result of a mistake (wrong product, wrong number of items etc..)by our order processing team.
Shipping Address	To return an item, please include the packing slip enclosed with your order and send to: CCFL Warehouse c/o Returns 7735 S. 134th Street Suite 101 Omaha, NE 68138

For discounted pricing on quantities of over 100 lamps, please visit our wholesale page.

E-mail questions and comments to Email: customerservice@ccflwarehouse.com

E-mail wholesale inquiries to Email: sales@ccflwarehouse.com